FAMOUS CHATBOT NAMES HOW TO

It’s a great teaser for the launch and helps customers feel like they know your chatbot from the off. At the same time, you get real insight into how they experience your brand or what they feel about it, so it’s a win-win. Running a competition for customers is another fail-proof way of getting them engaged ― who knows what they’ll come up with. You could incentivise the task to really make it interesting, offering a prize for the best suggestions and generate excitement with internal comms. Team members don’t have to be marketers, the name could be a simple spin on your business name, industry focus, greater purpose, or be inspired by your brand colours or values.Ĭreate a buzz in the office or have a virtual competition to come up with name ideas for your AI chatbot – this is how Coventry City Council chose Basil (inspired by the architect who designed Coventry’s famous cathedral). Looking internally for ideas is an easy way to get a bigger list of names to choose from. Nobody knows your customers better than your support teams, so why not bring them into the process and dedicate some time to brainstorming. It’s easier than you might think to quickly come up with a list of names.

FAMOUS CHATBOT NAMES HOW TO

Working out how to name your chatbot shouldn’t slow you down. Team members don’t want to type out a long-drawn-out name every time they make meeting notes, mention it in an email or include in marketing copy or in legal Terms.Ĥ easy ways to name your chatbot (and create a buzz)

Do make sure the name’s short enough to read and digest.

You want the name to be easy to read and pronounce, so make sure you ask others to spell it or say it out loud to check they don’t struggle.

Chatbots are quickly being displaced by more advanced AI assistants like ours, and “bot” can have negative connotations with spammers and trolls across all digital channels. It’s fun to use a human name, especially if it makes sense with your brand identity, but a made-up name or obvious spin on a business name can help customers recognise and readily accept it isn’t pretending to be a human.

Don’t try and disguise your chatbot as a human.

Once you’ve considered all of the above, always come back to these four hard and fast rules:

For example, a small business can’t name their AI assistant “Nike” or “Adidas” and avoid their trademark protections by claiming it’s simply a name.Įssential dos and don’ts when choosing a chatbot name Specific trademarks can exist to protect well-established brands ― often specific to region and sector, and it’s common sense not to use them. Under UK law, names can’t be copyrighted, so this is all taken care of. Our advanced next-gen AI chatbots can launch in 160 languages, so it’s worth sense checking across all your key markets for any cultural differences in the name you choose. Saying the name out loud and using it in context will help you decide on the right one. Your chatbot name is going to be used a lot by customers and your own teams. It’s worth involving your marketing team or anyone responsible for branding right at the beginning of your naming process.

Your chatbot should match up with your brand values, tone and style, helping customers deepen their connection with your brand. Names designed to be memorable and relatable encourage more customers to interact with your chatbot and your teams to create positive associations. Using a name prompts an emotional reaction from your customers because it instantly makes your chatbot more personal and familiar.

Here are some of the things you’ll need to think about before you start, so you can effortlessly make a good choice: You’re familiar with the power of a great name in the business world ― just look at the furore when a team on The Apprentice picks a wrong’n! Whether it’s a team, a project, a product, service, or the name of your business, what you call it matters. Important things to know about chatbot names

Famous chatbot names